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To All of Our RelaxSation Clients and Friends

“Lucky 7”—the expression is familiar to all. Seven years ago, we took a gamble that when we opened our door at RelaxSation, good fortune would follow. Thanks to you—our valued clients--we’re now marking our 7th anniversary. For us, 7 is indeed a magic number. This special milestone could never have arrived without your support and your friendship. Another adage—“time flies”—also describes this no words can possibly convey how deeply we appreciate you.

Throughout the past 7 years, we have strived to bring you the very best in premium therapeutic massage and nail services and to listen carefully to all of your feedback. Our steadfast commitment to provide you the highest-quality service possible remains our guiding force.As always, we want to be your first choice in Boston for spa pampering and stellar service. We are fortunate that our determination to excel led to our niche as one of Boston’s Three Best Rated Massage Therapy spas (www.threebestrated.com).

Three Golden Rules continue to shape the experience we offer to all of our clients:

  1. We’re committed to making sure that each and every client’s experience meets the highest standards.
  2. We’re all about teamwork. Our staff – every one of them experienced and licensed – has a shared purpose: our clients’complete satisfaction with our therapeutic massage, nail, and waxing services.
  3. We’re up to date with all the newest techniques and practices in massage therapy, as well as using the highest-quality polishes, gels, and tools for our nail clients.

Above all, our passion for our clients’ satisfaction remains the cornerstone of everything we do at RelaxSation. Every day, our therapists, technicians, and managerial staff diligently endeavor to earn and retain your loyalty. Our goal is for you to enjoy coming to RelaxSation every bit as much as we love working here for you. That is why we hold weekly staff meetings to discuss ways in which we can further enhance all of our clients’ experiences here. To meet the growing demand for appointments as our reputation has spread, we have increased both our massage therapy and nail services staff every year.

One of the most gratifying aspects of the business is the wide and memorable range of clients we continue to meet. They stroll in here from Downtown financial, legal, and medical offices. Thanks to the relationships we’ve cultivated with other local businesses, many of our clients come to RelaxSation following hair and yoga appointments in the area. Now, whenever any of our employees go outside in their uniforms, people stop them to say they go to RelaxSation, too. Many times we’ve had new clients from Macy’s and other Downtown business who tell us that people they work with tell them to try RelaxSation. It’s a high compliment that we’ve achieved brand recognition, and a further point of pride that most of our regular massage clients request 90-minute or 2 hour appointments (often 2 ½ hours). Again, that’s because of you.

College faculty and students alike visit us, and we’ve had the pleasure and privilege tocater to guests and travelers from the Hyatt, the Omni Parker House, Club Quarters, the Intercontinental, and other top hotels. We’ve earned the loyalty and friendship of television anchors and reporters, as well as residents of the Millennium, the Ritz Carlton, the Province House, the Radian, and other Downtown Boston buildings.

We’re so grateful to the many clients who have discovered us as walk-ins or through word of mouth. It’s fun to meet and serve the many singers, dancers, and musicians from touring Broadway musicals. Hosting companies' events, birthday celebrations, corporate promotions, anniversaries, college reunions, and pre-wedding parties has been gratifying for our team. We’ve also worked with medical, legal, and business conferences to provide our services to professionals attending these events in Boston.

Along with the honor it is to meet all of our clients, new regular or walk-ins, we have the privilege if giving back to the community. That’s why the RelaxSation team regularly volunteers at the Boston Rescue Mission for the Homeless.

Seven years since our start, we steadfastly profess that regardless of how well we’ve done to earn and retain your trust and your loyalty, we’re always open to any and all suggestions and advice that you, our clients, offer. Your feedback is always crucial to our making RelaxSationyour first choice among Boston spas.As we mark our 7th anniversary, our commitment to you is non-negotiable.

Thank you for choosing RelaxSation. Here’s to the next 7 years!